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4 hours ago

@kayleigh_buck Hi Kayleigh, let me get this looked into for you. I'll pass your details to our Tech guys for further investigation. >Zoe

4 hours ago

@toe___rag Morning Chris, :-( this isn't good could you please DM me your telephone number. I can then further look into this. >Zoe

21 hours ago

@KGarancs Hi. There is quite a bit of information you need to perform a home move. Could you contact us on 0345 30 400 30? >Rick

1 day ago

@shona1992east As soon as we receive the engineers report, we will provide you with a new appointment. >Rick

1 day ago

@shona1992east I'm very sorry to hear this. Unfortunately, we rely on BT engineer to meet their appointments..........

1 day ago

@Wilkesy93 No problem, can you DM your phone number so we can arrange the call? :) >James

1 day ago

@Wilkesy93 ..call yourself to guide you through any processes you are uncertain of? No obligation of course :) >James

1 day ago

@Wilkesy93 Hi Ashley, it is dependant on various factors including the line in place at present. If you like I can arrange for an agent to..

2 days ago

@Footballerbrain Hi, is there a convenient time for us to call you to discuss this? Please DM your landline so I can find the account >James

2 days ago

@disastrid ..unfortunately which is why we send a spare in the box with the router. >James

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