6 hours ago

@AnnieGouldMagee Hi Annie, are you still having problems today? If so DM me your landline number please and we can run some tests >Shell

6 hours ago

@Hlongm01 Hi Hannah, can you please DM me your landline number & email address so i can get one of our team to take a look. Thanks >Shell

6 hours ago

@Tracey_Beaker88 Hi Tracey, i will need you to DM me your landline number in order for us to look into this for you >Shell

1 day ago

@IAmMartJohn ...so in future you will only see package charges for the next month as they are paid in advance. Hope this helps :) >Shell

1 day ago

@IAmMartJohn As this is your first bill the charge is pro rata from your start date until your billed to date plus 1 month in advance....

1 day ago

@Mattman9976 Hi Matt, we have no reported issues in Hastings. Can you DM me your landline number and we can take a look >Shell

1 day ago

@AG19LFC Hi Adam, can you DM me your landline number please so i can find out whats going on? >Nicki

1 day ago

@IAmMartJohn Hi Martyn, remote activation is free but if we need to install a new line there is a £30 charge we advise of at sign up >Shell

1 day ago

@ishootandtravel Hi, sorry to hear you are having trouble, can you DM me your landline number and we can take a look at this for you >Shell