• Network Status
  • Broadband
  • Phone

Latest tweets @TescoBroadband

  • 4485


  • 4444


  • 1094


19 hours ago

@shona1992east As soon as we receive the engineers report, we will provide you with a new appointment. >Rick

19 hours ago

@shona1992east I'm very sorry to hear this. Unfortunately, we rely on BT engineer to meet their appointments..........

21 hours ago

@Wilkesy93 No problem, can you DM your phone number so we can arrange the call? :) >James

21 hours ago

@Wilkesy93 ..call yourself to guide you through any processes you are uncertain of? No obligation of course :) >James

21 hours ago

@Wilkesy93 Hi Ashley, it is dependant on various factors including the line in place at present. If you like I can arrange for an agent to..

23 hours ago

@Footballerbrain Hi, is there a convenient time for us to call you to discuss this? Please DM your landline so I can find the account >James

23 hours ago

@disastrid ..unfortunately which is why we send a spare in the box with the router. >James

23 hours ago

@disastrid The microfilter is the 'splitter' box which the landline and router both plug into. It is not unheard of for them to go faulty...

1 day ago

@disastrid ..router connected into the master socket at present? Sorry about this >James

1 day ago

@disastrid ...and so I would advise changing the microfilter in use to ensure it isn't causing a 'hiccup' in the signal. Also, is the...



Find out moreTroubleshooting

Need help?

Ask Rachel our virtual assistant. She'll help you find the answers
you're looking for

Ask RachelNeed help?

Getting started

Find out moreGetting started

Email help

Find out moreEmail help

Virtual Guides

Step by step guides to help you use My Account and more

Go to guidesVirtual Guides