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Tesco Broadband Email Support

Email account management tools

Email password reset tool

Forgot your password? No worries. You can reset your password without hassle or a phone call. Follow this link to begin. 

Email account management tool

Allows you to manage each of the email addresses within your email account. Click here. 

Enhanced Email

Watch a tour of Tesco's enhanced email

You now have access to may powerful and intuitive features. Take a quick tour to learn more here. 

Benefits of Tesco Webmail

Tesco's Broadband Mail, enhanced edition is a full-featured messaging and collaboration application offering reliable, high-performance email, address books, calendaring, and task lists. You can find out more about the benefits here. 

New Features

You can find out all the new features of Tesco's Broadband Mail, enhanced edition here. 

Navigating your mailbox

Learn all about Navigating the Tesco Broadband Mail Client, User interface features and shortcuts, Right-click menus, Applying actions to multiple selections, Using browsers, Saving my work, Viewing the Overview pane and Mail system folders here.

System requirements

The following are the system requirements for Tesco enhanced mail:

* Microsoft Windows (2000, XP, Vista or 7)
* Microsoft Internet Explorer version 7.0 or higher
* Mozilla Firefox 3.0 or greater
* Mac OS 10.4 or greater
* Safari 3.0 or greater

Find out more here. 

Managing your email

Learn about managing your email, including message view, Categorizing email, Sorting messages, Customizing your initial email page, How Conversations work, Moving email messages between folders, Setting a forwarding address, Purging email messages and lots more. Learn more here. 

Reading messages

Here is where you can find out about all the different ways of reading and printing your mail.

Retrieving mail from other accounts

Instead of logging on to each of your external email accounts, you can retrieve your accounts' email messages directly from the Tesco Broadband Mail Client. Learn how here. 

Composing email

Learn all about how to Compose a new mail message, Add your signature automatically, Attaching files to your message, Using spell check and more. Find out more here. 

Reply to and forwarding messages

Learn how to reply and forward mail messages here. 

Sharing items

Learn how you can share your email, address book, calendar, tasks folders with others either in your organization, external guests, or the public, here. 

Managing your address books

Address Book is where you can store contact details. By default a Contacts and an Emailed Contacts address book are created in Address Book. You can create additional address books and share them with others. Learn more here. 

Managing your calendar

The Tesco mail Calendar lets you track and schedule your appointments, meetings, and events. Learn it's features here.

Scheduling appointments, meetings and events

Activities you schedule are either appointments, meetings or events. Learn how to use the features here.

Using task lists

Learn about the Tesco mail Tasks feature lets you create to-do lists and manage tasks through to completion. You can add tasks to the Tesco mail default Tasks list, and you can create other task lists to organize your to-do lists by more specific activities, such as by work or personal projects. Find out more here. 

Searching for items

Searching lets you find messages, contacts appointments, and files.  You can search by specific words, by dates, time, URL, size, tag, whether or not a message has been read, whether it has file attachments or attachments of a particular file type and more. Learn more here. 

Using tags and folders to organize email

Tags are your personal classification system for mail messages, contacts, tasks, and appointments.  Using tags is an aid to finding those items. The mail messages that are tagged can be in different folders. You can search for a tag and all messages with that tag are displayed, no matter which folder they are in. Learn all about Tags and Folders here.

Creating filters

Email filtering allows you to define rules to manage incoming email. Filtering applies a set of rules to incoming email and then executes a specified action. Learn how to use filtering here. 

Setting your preferences

Your default user preferences are configured when your account is created. These options define how your mailbox, address books, and calendar applications work. You can also set up your personal email identities and POP accounts and select a theme for your mailbox. Learn more about setting preferences here.

Using WebApps

WebApps are small programs created as a mechanism to integrate third-party information and content with the Tesco Broadband Mail Client features. WebApps let you interact with different content types in your email messages.  Learn more here. 

SPAM Web App FAQs

Learn more about the SPAM filtering application here.

Basic Email

Benefits of Tesco Webmail

Tesco's Broadband Mail is a full-featured messaging and collaboration application offering reliable, high-performance email, address books, calendaring, and task lists. You can find out more about the benefits here. 

System requirements

The following are the system requirements for Tesco basic mail:

* Microsoft Windows (2000, XP, Vista or 7)
* Microsoft Internet Explorer version 7.0 or higher
* Mozilla Firefox 3.0 or greater
* Mac OS 10.4 or greater
* Safari 3.0 or greater

Find out more here. 

Navigating your mailbox

Learn all about Navigating around your mailbox, Navigating within Mail and Mail system folders here. 

Managing your email

Learn about managing your email, including Managing how email is displayed, How do I know when I receive new messages, Sorting messages, Printing messages and more here.

Reading messages

Here is where you can find out about all the different ways of reading and printing your mail.

Composing email

Learn all about how to Compose a new mail message, Add your signature automatically, Attaching files to your message, Using spell check and more. Find out more here. 

Reply to and forwarding messages

Learn how to reply and forward mail messages here. 

Managing your address books

Address Book is where you can store contact details. By default a Contacts and an Emailed Contacts address book are created in Address Book. You can create additional address books and share them with others. Learn more here. 

Managing your calendar

The Tesco mail Calendar lets you track and schedule your appointments, meetings, and events. Learn it's features here. 

Scheduling appointments, meetings and events

Activities you schedule are either appointments, meetings or events. Learn how to use the features here. 

Using task lists

Learn about the Tesco mail Tasks feature lets you create to-do lists and manage tasks through to completion. You can add tasks to the Tesco mail default Tasks list, and you can create other task lists to organize your to-do lists by more specific activities, such as by work or personal projects. Find out more here. 

Searching for items

Searching lets you find messages, contacts appointments, and files.  You can search by specific words, by dates, time, URL, size, tag, whether or not a message has been read, whether it has file attachments or attachments of a particular file type and more. Learn more here. 

Using tags and folders to organize email

Tags are your personal classification system for mail messages, contacts, tasks, and appointments.  Using tags is an aid to finding those items. The mail messages that are tagged can be in different folders. You can search for a tag and all messages with that tag are displayed, no matter which folder they are in. Learn all about Tags and Folders here. 

Creating filters

Email filtering allows you to define rules to manage incoming email. Filtering applies a set of rules to incoming email and then executes a specified action. Learn how to use filtering here.

Setting your preferences

Your default user preferences are configured when your account is created. These options define how your mailbox, address books, and calendar applications work. You can also set up your personal email identities and POP accounts and select a theme for your mailbox. Learn more about setting preferences here. 

Other email applications

WebApps are small programs created as a mechanism to integrate third-party information and content with the Tesco Broadband Mail Client features. WebApps let you interact with different content types in your email messages.  Learn more here.

Email Troubleshooting

Outlook Express

Though Webmail is the preferred solution to check e-mail, you can use a mail client such as Outlook Express to send and receive e-mail. This walkthrough focuses on setting up Microsoft Outlook Express 6, but these settings are similar in other versions of Microsoft Outlook Express. Find out more here. 

Outlook 2002-2003

Though Webmail is the preferred solution to check e-mail, you can use a mail client such as Outlook 2002/2003 to send and receive e-mail. This walkthrough focuses on setting up Microsoft Outlook 2002/2003 for your e-mail account. Learn more here. 

Outlook 2007

Though Webmail is the preferred solution to check e-mail, you can use a mail client such as Outlook 2007 to send and receive e-mail. This walkthrough focuses on setting up Microsoft Outlook 2007 for your e-mail account. Find out more here. 

Incredimail

Though Webmail is the preferred solution to check e-mail, you can use a mail client such as Incredimail to send and receive e-mail. This walkthrough focuses on setting up Incredimail for your e-mail account. Learn more here.

 

Thunderbird

Though Webmail is the preferred solution to check e-mail, you can use a mail client such as Mozilla Thunderbird to send and receive e-mail. This walkthrough focuses on setting up Mozilla Thunderbird for your e-mail account. Find out more here. 

MAC OS X 10.4

Though Webmail is the preferred solution to check e-mail, you can use a mail client such as Mail for Mac to send and receive e-mail. This walkthrough focuses on setting up Mail for Mac for your e-mail account. Learn more here. 

Netscape

Though Webmail is the preferred solution to check e-mail, you can use a mail client such as Netscape Mail to send and receive e-mail. This walkthrough focuses on setting up Netscape Mail for your e-mail account. Learn more here. 

Windows Mail Configuration

Though Webmail is the preferred solution to check e-mail, you can use a mail client such as Windows Mail to send and receive e-mail. This walkthrough focuses on setting up Windows Mail for your e-mail account. Learn more here. 

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