TESCO Broadband

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Existing customers:

If you need assistance and you are new to us please call: If you need assistance and you are new to us please call:

0800 056 6050

0844 556 3550

(Free from your Tesco Landline)

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Codes of Practice

Code of Practice for Sales and Marketing – Tesco Broadband
Code of Practice for Sales and Marketing – Tesco Home Phone
OFCOM General Condition 24
Code of Practice regarding the Provision of Public Electronic Communications Services
Code of Practice regarding Premium Rate Services, Number Translation Services, 0870 calls and Personal Numbers  
Code of Practice for Complaints
Code of Practice for Migration 

See also:
Tesco Broadband Fair Usage & Traffic Management Policies
Tesco Broadband and Tesco Home Phone Pricing
Tesco Broadband and Tesco Home Phone Terms & Conditions 

Help & FAQs

Got a query? Take a look at our frequently asked questions.

Broadband FAQs
Home Phone FAQs
  • When will I receive my bill and when will my payment be due?
  • Can I switch from any service provider?
  • Common questions regarding the 12th March 2012 price change
  • What are the benefits of transferring my line rental to Tesco?
  • What's your definition of evening and weekend?
  • How much will I pay for line rental?
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