With so many broadband offers and deals out there, it can feel like it’s all just too complicated finding the one that’s right for you. That’s why we offer simple packages which are great for emailing, downloading music and movies, online shopping, sharing photos among many other things. Plus you have the convenience of having your broadband and calls on one simple bill with no need to pay BT anything.
All you have to do is choose broadband with either an evening and weekend or anytime calls package, both include:
- our fastest ever broadband
- Clubcard points
- unlimited downloads
- UK based customer service
- inclusive UK landline calls
- No set up fees or hidden costs
Plus much more... All at the great value you expect from Tesco
We have 3 great options to make signing up quick and convenient for you:
Online - to sign up now click here
By Phone 0800 056 6050
Or at your nearest Tesco Phone Shop
Get started today!
What do i need to do?
1. Tell us you want to switch
Let us know which package you’d like and we’ll take a few details.
2. We set it up
We’ll confirm your order and keep you updated with its progress. You don’t need to do a thing. There’s no need to contact your existing internet service provider as we’ll do it for you.
3. You get started
Your new service should be up and running in up to 17 days. We’ll email or text you at every step of the way so you always know what’s happening. We’ll send you a new router and it couldn’t be quicker or easier to get going – even if you have more than one computer or games consoles to connect. Don’t forget we’re on the end of the phone if you need some help. That’s it!
Before you switch you need to have the following information ready:
- The telephone number (including area code) of the line you will be using to access the internet
- Your full address including postcode
- Your credit or debit card details
- Your bank or building society account number
- Your bank or building society branch sort code
- Your Tesco Clubcard number (if you have one)
Checklist to be eligible:
- You are over 18
- You are authorised to make a decision on broadband for your household
- You have a UK bank account
- You are UK resident
- You have an email address (as this will be our main route of contact)
- BT line required
Please note our service is subject to availability in your area
There are many fantastic benefits to a great value Tesco Broadband and inclusive calls package including:
Collect Clubcard Points Monthly
If you have a Clubcard, you will be able to collect 1 Clubcard point for every £1 spent on your bill. The points will be awarded on a monthly basis to your Clubcard account and will be visible on your monthly bill and quarterly Clubcard statement making your service even more rewarding!
5,000 Clubcard points when you sign up for Broadband - quote code CLUBCARD-C
Offer valid until 31 March 2012. Subject to availability: 5,000 Clubcard points allocated to your account after your first bill is paid in full, and will appear on your next Clubcard statement. For customers without a Clubcard, they are available for free in all Tesco stores.
Offer subject to 12 and 18 month contracts. £40 set-up fee applies to 12 month contract option.
Download speeds experienced will depend on the line location in relation to the local exchange and a range of other factors.
Included evening and weekend calls are to UK numbers starting 01, 02 and 03 for up to 60 minutes per call, thereafter charged at 5.9p/min daytime and 2.0p/min evenings and weekends.
Charges may apply for cancellation during initial contract term (after first 3 months). See here for full details on tariffs and terms and conditions.
Promotional code required to redeem – CLUBCARD-C.
UK Call Centres
With Tesco Broadband you will have the benefit of our UK call centre. Our friendly and knowledgeable team are on hand to talk to if you have any queries and we aim to deliver the best customer service for you.
Inclusive Wireless Router
Tesco Broadband comes with a wireless router included. This router is already set up for you to connect and start using our network and will come with instructions of how to set it up (if you get stuck there is no need to worry our customer care team will be on hand to help guide you through).*
Inclusive Call Features
As part of your package some great call features come included - last caller identification (1471) and withhold number (141). You can also opt in to take voicemail (1571) at no extra cost.
Unlimited Downloads
Tesco Broadband offers unlimited downloads, but in order to provide a fair experience to all our customers, our service is subject to a Fair Usage Policy (FUP). This Fair Usage Policy is in place to prevent abuse and reduce the impact of these heavy internet users on others customers. For more information about the Fair Usage Policy click here.
Tesco Line Rental
Tesco Broadband with inclusive calls package comes with Tesco line rental for £11.75, which means there is no need to pay BT, everything is on one simple Tesco Broadband bill.
Keep existing number is subject to geographical area code restrictions
*wireless router remains the property of Tesco Stores Ltd
BT comparison checked at www.bt.com on the last day of last month
**£4 per month for the first 12 months, £8 thereafter when promo code HALFBB-C is applied at checkout.